Innovative Document Solutions – Update on COVID-19
COVID-19 Update and Our Commitment to You
Dear Valued Customer,
We wanted to check in with our customers and let you know our prayers are with you and your families in this difficult time and we hope you all stay safe. We realize the COVID-19 pandemic has created an immense amount of stress and concern for our client’s businesses. Many of Innovative Document Solutions customers are not only still operating but are also on the front lines. Our team is dedicated to our customers and we are here for you!
Health and Safety First
It is our major priority to protect the health and safety of our employees as well as the many people we interact with and support in our community. To that end, we have instituted strict cleaning procedures on our tech vehicles and our tech staff are wearing gloves and are adhering to social-distancing best practices. We are outfitting our service people with disposable gloves and will disinfect serviced equipment upon entry and exit to ensure everyone’s safety.
Local Services and Assistance – We’re Available
We are still fully operational and are considered an essential service business. If you have an issue with your equipment that requires an Innovative Document Solutions service tech to visit your office, rest assured that we will adhere to any local regulations or office protocols you have in place. Additionally, our IT services experts are functioning on a remote basis and are available to assist you with technology solutions to support any workflow and remote workforce changes in your business during this time.
Extended Service Hours
We understand many of you juggling schedules as things change with this pandemic. We are offering extended hours for our normal support time and are available to help you. Just call our office to organize a time that works for you. Innovative Document Solutions aims to keep you productive during this time.
We are in this together. Our call center remains open and our team is ready to assist you. Please call our office for assistance 951-676-8885. Or you can email us at firstname.lastname@example.org.